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Omar was very pleasant and professional. He completed his work in a timely fashion.
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Your employee did an excellent job and explained everything he did.
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Very professional. Great service!
Response from Garner Heating & Air Conditioning Inc:
We're so happy to hear that you had a great experience with us. Thanks for leaving a positive review.
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Honest and fair conduct. Was very knowledgeable and skilled. Very pleased with work and discount.
Response from Garner Heating & Air Conditioning Inc:
We are pleased to know your experience with us was a good one!
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Excellent work and great attention to detail!
Response from Garner Heating & Air Conditioning Inc:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Very pleasant to work with. Matt and Omar were knowledgable and courteous.
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We have used these folks for many years and they have always been safety minded. Also quick to respond to emergencies.
Response from Garner Heating & Air Conditioning Inc:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!
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Recently, one of my AC units stopped working. Max accessed the unit, determined the problem, ordered the necessary part and had repaired within 24 hours. His kindness and expertise are reasons I can depend on Garner AC & Heating. I highly recommend their company!
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Heat check completed for two heat pump systems. Both drains were flushed and treated. Both outdoor coils were cleaned. I did find excess buildup on the upstairs blower wheel and biological growth in the upstairs indoor unit. Both systems are heating properly at time of departure.
Performed heater tune-up on a Carrier heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. Verified outdoor compressor wiring is secure and washed the outdoor coil. I did find 2 of the 3 UV lights have failed. No other issues were found. All surge protection devices are working. The system is operational at this time.
Installed Carrier 3 ton heat pump. Installed new drain pan. Installed new supply and return air plenums. Attached all ductwork with new metal collars and sealed with mastic. Rebuilt and cleared drain line. Reinsulated drain line. Installed Ecobee pro thermostat. Installed new disconnect and whip for outdoor unit. Installed new condenser pad. Tested system operation and weighed in 1Lb of refrigerant. Everything is working at completion of install.
Heat check completed on a horizontal gas system. Flame sensor was cleaned. Drain line was flushed and treated. Gas pressure was adjusted. No major issues were found. The system is heating properly at time of departure.
AC cool checks completed on two carrier heat pumps. Both drain lines have been flushed and treated. Both condenser coils have been cleaned. All electrical and mechanical components are operating within manufacturer specifications. No major issues were found. Both systems are cooling properly at time of departure.
On arrival the homeowner informed me he had a company add refrigerant to his system last week. He asked me to check everything out and verify if there is indeed a leak. I looked over the system and performed a leak search. I did see some oil residue on the primary pan but was unable to pinpoint a leak. I did also find the outdoor capacitor is below value on the herm side. I informed the home owner of my finding and presented repair options. He agreed to have the outdoor capacitor replaced and sign up on our maintenance plan so we could monitor the system during our visits. I replaced the capacitor and cycled power at the thermostat. No other major issues were found and the system is operational at this time.
HVAC System Repairs: Corrected frequent short cycling by adjusting thermostat anticipator settings, replacing clogged filters, and verifying blower motor operation. These adjustments improved temperature regulation and reduced strain on the compressor.
Summertime Air Conditioning Tune-Up: Cleaned outdoor condenser fins to improve airflow, checked system refrigerant pressures, flushed the drain line, and tightened all electrical connections to ensure peak cooling efficiency during hot weather.
HVAC System Repairs: Replaced a failing start capacitor that was causing delayed compressor startups. After replacement, tested system amperage draw and confirmed consistent and reliable operation with smoother cycling.
AC cool check completed on one horizontal Carrier heat pump. Drain line was flushed and treated. Condenser coils were cleaned. Found all mechanical and electrical components within manufacturer specifications. No major issues were found. The system is cooling properly at time of departure.
Air Conditioning System Repairs: Replaced a malfunctioning defrost control board in the heat pump unit, correcting erratic defrost cycles that were impacting cooling and energy use. Verified system behavior post-repair for reliable seasonal operation.
Summertime Air Conditioning Tune-Up: Conducted a full summer prep service including cleaning condenser fins, checking refrigerant charge, testing system pressures, and tightening all electrical connections to prevent mid-season breakdowns.
Whole Home Generator Installation: Installed a standby whole-home generator with an automatic transfer switch, ensuring uninterrupted power to HVAC, lighting, and essential appliances during outages. Conducted a full systems test to confirm seamless operation.
HVAC System Repairs: Diagnosed startup failure caused by a faulty start capacitor. Replaced the capacitor and tested system operation to confirm smooth startup cycles and reliable functionality across all modes.
Air Conditioning Installation: Installed a new high-efficiency Lennox AC system, complete with properly sized duct connections and a digital thermostat upgrade. Ensured optimized airflow and cooling capacity tailored to the home's layout for maximum comfort and energy savings.